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Contact & Support

Questions, a problem, or feedback? The JagSim team is here to help. We read every message.

Email us

The fastest way to reach us. Email works for account help, billing questions, bug reports, or anything else.

[email protected]

We usually reply within 1-2 business days. When you email about your account, send it from the address you signed up with so we can find you faster.

Report a problem from inside JagSim

Signed in? Open the menu and choose Report a Problem. It sends your message straight to us, along with the page you were on, so we can reproduce the issue quickly.

Billing & subscriptions

JagSim paper trading is free. If you have a paid JagSim Pro subscription, billing is handled securely by Stripe, so we never see or store your full card number.

To update your payment method, view a receipt, or cancel, email [email protected] and we'll take care of it. You can cancel any time; your Pro access continues until the end of the period you've already paid for.

Common questions

Many questions are answered on our FAQ page: how paper trading works, whether the data is real, what's free, and more.

About JagSim

JagSim is operated by JagInsights LLC. It is an educational paper-trading simulator: not a broker and not investment advice. See our Privacy Policy and Terms of Service.